Stay secure, compliant, and ahead of the curve with proactive IT check-ins
If you’re only hearing from your IT provider when it’s time to renew your contract, that’s not a partnership—it’s a transaction.
And in Tampa, where storms, cyber threats, and hybrid work are the norm, your business can’t afford a “set it and forget it” approach to technology.
Quarterly IT reviews are a must. But if you don’t know what to ask during those check-ins, you’re not alone. Most local business owners don’t come from a tech background—they just want things to work.
So here’s your go-to list: 7 questions that can help protect your business, streamline your systems, and keep you compliant in Florida’s fast-changing environment.
- What Are Our Current IT Vulnerabilities?
Start with the basics. Tampa businesses are common targets for cyber threats. Ask:
- Are we running any outdated software or hardware?
- Have any red flags or unusual events popped up?
- Is everything patched and protected?
At Newgentek, we track this in real time—because what you don’t know can hurt you.
- Are Our Backups Reliable, and Have You Tested a Full Restore?
Hurricane season’s no joke. Neither is data loss.
- When did you last test a full backup restore?
- Are we backing up the right data—on-site and off-site?
- How fast can we recover if something goes down?
We treat your backups like your insurance policy: invisible until it matters, then bulletproof.
- Are Our Employees Still Following Cybersecurity Best Practices?
Your people are the front line—and the weak link if they’re not trained.
- Any recent phishing test results?
- Are folks using multi-factor authentication?
- Do we need a refresher on safe password habits?
We can’t automate human behavior, but we can educate and monitor it—quarterly, not just annually.
- Is Our Network Holding Us Back?
Tampa traffic is bad enough. Your network shouldn’t add to it.
- Are there frequent lags, slow apps, or dropped connections?
- Are we outgrowing our current setup?
- Can anything be optimized to speed things up?
Small tweaks can make a huge difference—especially when your team’s remote or your clients expect speed.
- Are We Still Compliant With Industry Standards?
Whether it’s HIPAA, PCI-DSS, or state-specific laws, noncompliance is expensive.
- Have regulations or guidelines changed recently?
- Are our current systems audit-ready?
- Do we need to adjust policies or training?
If your IT partner isn’t talking about compliance every quarter, they’re leaving you exposed.
- What Should We Be Planning or Budgeting for Next?
Good IT is proactive—not reactive.
- Are there expiring software licenses?
- Any aging equipment that could cause problems soon?
- Are we due for a system upgrade or project rollout?
A good MSP helps you forecast tech costs and plan smart—not get surprised by emergency purchases.
- What Are We Missing That Could Make Us Faster, Safer, or More Competitive?
Here’s where strategy meets service.
- Are there tools we’re not using that could save us time?
- Any security protocols we’re lagging behind on?
- What are other Tampa businesses doing that we’re not?
This is where Newgentek shines. We don’t just manage IT—we coach, advise, and future-proof.
Not Having These Conversations? That’s a Red Flag.
If your current provider isn’t proactively guiding you through these questions every quarter, it might be time to rethink who’s managing your tech.
At Newgentek, we specialize in helping Tampa SMBs take control of their IT—before it becomes a liability.
Let’s start with a free security assessment. We’ll identify where you’re strong, where you’re vulnerable, and how to move forward with confidence.
👉 Click here to book your free assessment
Better questions lead to better outcomes. Let’s ask the right ones—together.
